Welcome to Rider and Garage! This Shipping Policy outlines our shipping practices, including shipping costs, methods, and delivery times. By placing an order on our website riderandgarage.com, you agree to the terms outlined below.
1. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping charges will be displayed at checkout before you complete your purchase. We use Stripe to process payments, so the shipping cost will be included in the total amount charged to your payment method.
2. Shipping Methods
We offer the following shipping methods:
Shipping methods and costs are subject to change based on location and availability. We will provide estimated delivery times at checkout.
3. Order Processing
Orders are processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been processed and shipped, including a tracking number if applicable.
4. Delivery Times
Delivery times may vary based on your location and the shipping method selected. Please note that delivery times are estimates and are not guaranteed. We are not responsible for delays caused by factors outside our control, such as weather, carrier delays, or incorrect shipping addresses.
5. Shipping Restrictions
We currently ship within the United States. Unfortunately, we do not offer international shipping at this time. If you are located outside the US, please contact us at customersupport@riderandgarage.com for potential alternatives.
6. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us at customersupport@riderandgarage.com within 7 days of receiving your order or the expected delivery date. We will work with you to resolve the issue, which may include issuing a replacement or refund based on our review of the situation.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete before finalizing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
8. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our Site and services constitutes your acceptance of any changes to this policy.
9. Contact Us
If you have any questions or need assistance with shipping, please contact us:
Thank you for shopping with Rider and Garage!
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